Staff Educational Videos
Learn more about each program area of the Aquatic Center
Sailing
Free Sailing Course Basic Sail Trim
Online Sailing Course by BoatUS
Windsurfing
How to Windsurf – Online tutorials
Windsurf Beginner to Winner: Complete Beginners Section
Beginners guide to Windsurfing
Power Boating
How to tie a clove hitch (Whitcat tie down)
How to tie two Whitcats together using the clove hitch
How to tie a bowline know (Jac boat tie down)
Personal Water Craft
Paddling
AquaSmart Ocean & Flatwater Kayaking Safety
Cold, Wet & Alive Part 1 | Cold, Wet & Alive Part 2
Golden Rules of Stand Up Paddling
Rowing
General Coach & Coxswain Video for Race Day
Kids Education
Aqua Smart: Water & Boating Safety
Employee Reference Videos
Aquatic Center Opportunities for Students
Freshman Orientation Night July 2019
Freshman Orientation Night 2018
Rob on the Road – Aquatic Center
Overview Interview about the Aquatic Center
Inspiring Transformations at Capital Crew
Customer Service Videos
Recognizing Customer Disappointment
Dealing with Difficult Customers – Let them Vent
Disappointed Customers – Problem Solving
Dealing with Angry Customers – Abusive Language
Empathize with Anxious Customers
How to Handle Rude Customers Listen & Understand
Customer Service Training: Never Argue
Group Dynamics
NY Times Article on Psychological Safety
Practicing Emotional Intelligence
Exploring Cultural Intelligence
Secrets of Successful Teamwork
Knots
Round Turn Two Half Hitches Knot
Team Building Training
Team Building Training Questions
Forming, Storming, Norming, Performing, Adjourning
Lifeguarding & Rescues
Dayforce Training Videos
Updating your personal information
Requesting time away from work
Viewing your earning statements
Submitting your direct deposit information